Terms of Service

Last updated: November 5, 2026

These Terms of Service ("Terms") govern your use of SecureShield ("the Service"). By creating an account or using the Service, you agree to these Terms.

1. What the Service does

SecureShield monitors websites you own or are authorized to manage. For each verified domain, we check uptime, SSL certificate status, HTTP security headers, and whether a small set of commonly sensitive files are publicly exposed. You must verify ownership or control of a domain — via a DNS record or file check — before we begin monitoring it.

The Service may also send you alerts by email or to a webhook URL you configure, and can expose account data via an API key you generate.

2. Your account

You're responsible for keeping your login credentials, API key, and any webhook URL secure, and for all activity under your account. Notify us if you believe your account, API key, or webhook has been compromised.

3. Domain verification and ownership

You may only add domains you own or are authorized to manage on behalf of their owner. Verification (via DNS TXT record or file upload) is how we confirm this, and monitoring does not begin until verification succeeds. Adding a domain you're not authorized to manage is a violation of these Terms, independent of whether verification technically succeeds.

4. Acceptable use

You agree not to:

• Add or monitor a domain you don't own or don't have authorization to manage
• Use the Service to attack, disrupt, or gain unauthorized access to any system
• Attempt to reverse engineer, scrape, or overload the Service

5. Plans and billing

Free and paid plans offer different limits on the number of websites you can monitor, described on our pricing page. Paid plan subscriptions (Starter, Business and Agency) are billed monthly in advance and are processed by our payment partner, Polar (polar.sh), which handles payment collection and, where applicable, sales tax/VAT for your purchase. SecureShield does not see or store your card details. Refunds are handled under our separate Refund Policy.

6. Service availability

We aim for reliable monitoring but don't guarantee uninterrupted service. Scheduled maintenance, upstream provider issues, or unforeseen technical issues may cause temporary downtime in monitoring or alerting.

7. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms, including unauthorized domain monitoring.

8. Disclaimer

The Service, including its monitoring checks, is provided "as is" without warranties of any kind. A passing security grade or a clean file scan does not mean your site is free of vulnerabilities. SecureShield is not liable for losses resulting from undetected threats, false positives or false negatives, missed alerts, or service interruptions.

9. Changes to these Terms

We may update these Terms from time to time as the Service changes. Continued use of the Service after changes means you accept the updated Terms.

10. Contact

Questions about these Terms can be sent through the contact options available in your dashboard.